UX, Design & Accessibility
Guides to user research, prototyping, design systems and accessibility: WCAG, EN 301 549 and the accessibility laws, and how to build and test usable products.
All UX, design and accessibility articles

Customer journey mapping: from workshop to backlog
How to map a customer journey with the people who own it, and turn the result into backlog items the team will actually build.

Usability testing on a budget: a lightweight method for product teams
How to plan, run and act on a small usability test in about a week, without a lab, a research team or a large budget.

Web accessibility from design to code: building universal design into product teams
How designers, developers, content authors and product owners can share the work, so accessibility is built in every sprint instead of patched before launch.

The Swedish DOS law (lagen om tillgänglighet till digital offentlig service): requirements for public-sector websites and apps
Who the law covers, what it requires of websites and apps, how DIGG enforces it, and the first steps for a public body or a publicly funded provider.

Automated accessibility testing or a manual audit: what do you need?
What an automated checker can and cannot tell you, what a manual audit adds, and how to decide which one your product needs now.

WCAG 2.2 in practice: the criteria and how to test
What is new in WCAG 2.2, what level AA means, how EN 301 549 fits in, and a method for testing your website and app.
